Redefining the
Future of
Long Term Care

Delivering Unprecedented Precision, Proactive, and Personalized Health Insights Like Never Before.
Pioneering a New Era in Long-Term Care
Aidar Health goes beyond traditional Remote Patient Monitoring (RPM) by integrating innovative technology and virtual clinical services to enhance patient care, streamline operations, and provide a single source of truth for health data.

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Frequently Asked Questions

Learn more about Aidar's Device, Services and More.

Our Services

Aidar aims to provide improved health outcomes for users through precision medicine, smarter engagement and tracking tools for providers and caregivers, drug optimization and treatment validation tools for life sciences, and population health management solutions for payers.

Device

What is MouthLab, and how does it work?

MouthLab is a handheld medical device designed to provide comprehensive health assessments by collecting multiple vital signs in under a minute. It works by contacting the lips and fingertips to measure parameters like heart rate, respiratory rate, temperature, and more, providing a quick overview of your health status.

Is MouthLab easy to use at home?

Yes, MouthLab is designed for simplicity. It comes with step-by-step instructions, and its user-friendly interface ensures that individuals with minimal technical expertise can operate it effectively.

How accurate are the measurements from MouthLab?

MouthLab’s measurements are clinically validated, FDA-cleared, and meet stringent regulatory standards. While it is highly accurate, it should not replace professional medical advice and diagnostics when needed.

Can MouthLab help monitor chronic conditions?

MouthLab is useful for individuals with chronic conditions like diabetes, hypertension, or COPD. It allows for regular monitoring of vital signs, helping users and healthcare providers track health trends over time. It is always recommended to consult with a healthcare provider for specific use cases or conditions.

Is MouthLab compatible with smartphones or tablets?

Yes, MouthLab connects with the Aidar Care mobile app, where you can view, manage, and share your health data securely with your caregivers.

Does MouthLab require internet connectivity to function?

MouthLab can collect and store data offline. However, an internet connection is required to sync data with the Aidar Health platform or share it with healthcare providers.

Is the device safe for all age groups?

MouthLab is cleared for adult use only. It is always recommended to consult with a healthcare provider for specific use cases or concerns.

How do I clean and maintain MouthLab?

MouthLab is designed for easy cleaning. Specific cleaning instructions and recommended materials are included in the user manual to ensure hygiene and device longevity.

What happens if the device malfunctions?

If you encounter any issues with MouthLab, our customer support team is available to assist you. Depending on the situation, repairs or replacements may be covered under the device warranty.

Can I buy the device for my personal use?

The device is a prescription-only device. Please get in touch with your primary care physician or with our customer support team for more information on how to obtain and use it.

Our Services

Aidar aims to provide improved health outcomes for users through precision medicine, smarter engagement and tracking tools for providers and caregivers, drug optimization and treatment validation tools for life sciences, and population health management solutions for payers.

Service

What is Aidar Health’s remote patient monitoring (RPM) service?

Our RPM service enables healthcare providers to monitor patients’ health remotely using data collected by devices like MouthLab. It provides insights into patient health trends, allowing proactive care and timely interventions.

How does the Aidar Health platform integrate with healthcare providers?

Our platform integrates seamlessly with electronic health record (EHR) systems and other healthcare technologies, allowing providers to access and analyze patient data efficiently.

Can family members access patient health data?

Yes, with patient consent, family members or caregivers can access health data through the Aidar Health platform, ensuring they stay informed about their loved ones' health.

How does Aidar Health ensure data privacy in its services?

We prioritize data security by adhering to HIPAA, GDPR, and other applicable regulations. All patient data is encrypted during transmission and storage.

Are Aidar Health’s services covered by insurance?

Many of our services, including RPM, are reimbursable under Medicare and other insurance plans. Coverage may vary, so please consult your provider for details.

How often is health data updated on the platform?

Data from devices like MouthLab is updated in real-time or as soon as the device syncs with the Aidar Health platform, ensuring that providers have the most current information.

Can Aidar Health’s services be used in long-term care facilities?

Yes, our solutions are designed to support long-term care facilities by offering remote monitoring, health trend analysis, and proactive care management for residents.

How do I set up Aidar Health’s services for my organization?

Setting up our services is simple. Contact our support team to discuss your needs, and we’ll guide you through device deployment, platform integration, and staff training.

Clinical Trials

Life Sciences

Aidar combines data from biomarkers (both physical & digital) with predictive algorithms to help life science companies enhance the value of therapies and delivery of precision medicine to the right patient at the right time using the right drug platforms.

Digital Biomarkers (DB)

Collect and assess unique digital biomarkers that enable objective and precise clinical trial endpoints to facilitate the holistic evaluation of disease progression and symptoms.

Digital Companion (DC)

Provide MouthLab as a digital companion product to complement existing treatments, empower, and connect patients, clinicians, and healthcare systems to improve the quality of care.

Decentralized Clinical Trials (DTC)

Facilitate digital efforts to support remote/hybrid clinical trials, post-marketing drug safety commitments, and generate evidence of real-world efficiency supporting the demonstration of value, pricing, ROI, and reimbursement decisions with payers.

Real-World Evidence (RWE)

Collect real-world evidence regarding the usage, potential benefits, or risks of a drug/treatment to enable better disease understanding and clinical trial designs.

Our Services

Aidar aims to provide improved health outcomes for users through precision medicine, smarter engagement and tracking tools for providers and caregivers, drug optimization and treatment validation tools for life sciences, and population health management solutions for payers.

General

Who can benefit from Aidar Health’s solutions?

Our solutions are designed for individuals managing chronic conditions, healthcare providers, caregivers, and organizations such as long-term care centers.

How do I contact Aidar Health for support?

You can reach our customer support team at support@aidar.com. We’re here to help with any questions or issues.

Does Aidar Health offer training for its products and services?

Yes, we provide comprehensive training and resources for both individual users and healthcare providers to ensure smooth onboarding and usage of our products and services.

Where can I learn more about Aidar Health’s latest innovations?

You can stay updated on our latest products, news, and events by visiting the Company section on our website or following us on our social media channels.

Are Aidar Health’s products and services available internationally?

Currently, Aidar Health’s solutions are available in select regions. Please contact our support team to learn more about availability in your area.

How does Aidar Health handle user feedback?

We value user feedback and continuously strive to improve our products and services. You can share your thoughts or suggestions by contacting us at feedback@aidar.com.

Is Aidar Health involved in research and development?

Yes, Aidar Health actively invests in research and development to innovate and enhance our solutions, ensuring they meet the evolving needs of patients and providers.

Does Aidar Health partner with other organizations?

Yes, we collaborate with healthcare organizations, research institutions, and technology providers to expand access to care and improve health outcomes.

Frequently Asked Questions

Aidar Health, Inc.

Aidar Care

What is Aidar Analytics Engine?

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How to interpret the Aidar Index (AIDI)?

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What are the baseline recommendations set by the Aidar Analytics Engine?

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How often does the Aidar Engine make a recommendation for a new baseline?

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Do I have an option to accept or reject the recommended baseline?

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Aidar Connect

Do I need to be a qualified healthcare professional to access the platform?

Yes, access to the platform shall be provided following the establishment of a contract with Aidar Health.

Is there an expiration for the email verification code generated during sign-up?

The verification code generated during sign-up does not expire.

What steps should I take if I don't receive an email verification code?

During sign up, you can request for the verification code to be resent to your entered email. If you still haven't received it, then please reach out to Aidar Health at +443-627-3446 or email us at contact@aidar.com.

What should I do if I entered the wrong email address during sign up?

Sign up on the platform once again with the correct email address. Please inform Aidar Health of the correct email address to be authorized. You can reach us at +443-627-3446 or email us at contact@aidar.com.

What is the estimated time for user authorization after signing up?

The user authorization process for the Aidar Connect Dashboard typically takes around 1 to 2 business days.

What is the recommended frequency for changing my password?

Aidar suggests changing your password every 3-4 months and avoiding the reuse of any previous passwords for security purposes.

How should I proceed if I cannot find the relevant project location?

If you are unable to locate the project(s) you are involved with, please reach out to Aidar Health at +443-627-3446 or email us at contact@aidar.com. Access will be granted only to the project(s) you are authorized to access by your institution/organization.

Does the platform have an automatic log-out feature?

Yes, the Aidar Connect platform features an automatic log-out function. If there's no activity detected for over 10 minutes, it will log you out. A notification is given at the 8-minute mark as a warning before the log-out occurs due to inactivity.

Is there an option to include or invite team members to the portal?

Currently, there isn't a direct feature allowing users to invite team members within the portal. Access to the Aidar Connect platform for team members requires notification to the Aidar personnel. Upon their sign-up, authorized users will be determined and granted access by Aidar personnel.

What browsers are compatible with the Aidar Connect dashboard?

The Aidar Connect dashboard is supported on various browsers including Mozilla Firefox, Google Chrome, Safari, and Microsoft Edge.

What do I need to use the Aidar Connect platform?

You can use the Aidar Connect platform on any device (for e.g., tablet, laptop, smartphone, etc.) that has a compatible web browser and a Wi-Fi internet connection or hotspot. For optimal viewing purposes, we recommend using a device with a screen size of at least 13".

General

Is Aidar Connect HIPAA-compliant?

Yes, all data capture, storage, and transmission are done on a HIPAA-compliant platform.

Whom should I contact for technical platform issues?

For technical assistance, kindly contact Aidar Health's technical team by phone at +443-627-3446 or via email at contact@aidar.com. Our team will address your queries within 24 to 48 hours.

What are Aidar Health’s operating hours?

Aidar Health’s operating hours are Monday to Friday, 9:30 am-5:30 pm Eastern Standard Time.

What do I do if my patient has a device-related issue?

You can have them contact Aidar Health at +443-627-3446 or send us an email at device@aidar.com. Someone from our technical  team will contact you within 24 to 48 hours.

Does the platform offer training videos for user orientation?

Certainly, within the Support section, you'll discover demonstration videos and a collection of frequently asked questions (FAQs) to aid in familiarizing yourself with the platform.